Materials Related Questions
Why choose bamboo for underwear?
Bamboo is a highly sustainable material that grows rapidly without needing pesticides or excessive water, making it an eco-friendly alternative to cotton or synthetic fabrics. Our bamboo linen underwear is mechanically produced without chemicals, resulting in a soft, breathable, and naturally antibacterial fabric that provides all-day comfort while minimizing environmental impact.
What makes bamboo fabric sustainable?
Bamboo regenerates quickly (up to 3 feet per day) and requires minimal resources to grow. Our bamboo linen is produced mechanically by crushing the plant and using natural enzymes to extract fibers, avoiding chemical solvents entirely. It's biodegradable, ensuring the fabric breaks down naturally without harming the planet—ideal for single-use items that support zero-waste lifestyles.
What are the different types of bamboo fabric?
Common types include bamboo viscose (chemically processed for softness), bamboo lyocell (chemically processed with a closed-loop system), bamboo modal (smooth and durable), and bamboo linen (mechanically produced using natural enzymes without chemicals, similar to traditional linen). We use bamboo linen for our single-use underwear to prioritize natural processing, sustainability, and skin-friendly qualities.
What does the production process of bamboo linen look like?
The production of bamboo linen is a mechanical, chemical-free process similar to making traditional linen from flax. It starts with harvesting mature bamboo stalks, which are then crushed to separate the woody parts and extract the natural fibers. These fibers are softened using natural enzymes or a bacterial retting method to break down cell walls, allowing for easy separation without harsh solvents. The extracted fibers are then combed (carded) to align them, spun into yarn, and finally woven or knitted into fabric. This eco-friendly method preserves the bamboo's natural properties, resulting in a durable, breathable material ideal for our underwear.
How does your bamboo underwear compare to traditional cotton or synthetic options environmentally?
Bamboo uses up to 30% less water than cotton to produce and sequesters more carbon during growth. Our bamboo linen avoids chemical processing, reducing pollution compared to synthetic fabrics that release microplastics. This makes our single-use bamboo underwear a superior, naturally derived choice for eco-conscious consumers.
Why is bamboo special for underwear?
Bamboo’s natural antibacterial properties keep panties fresher longer, perfect for sensitive skin or long days. It’s softer, more breathable, and biodegradable, using 80% less water than cotton to process, making it the most comfortable and sustainable choice available.
How does JUA NUR prioritize sustainability?
Sustainability is part of our DNA. Our bamboo fabric is biodegradable, our packaging is fully recyclable and/or biodegradable, and we're planting trees and cleaning up plastic bottles to restore local ecosystems, ensuring your choice supports a greener planet while we work on delivering that unmatched comfort and style to you.
Product Related Questions
What is single-use bamboo underwear, and when should I use it?
Single-use means it's designed for one wear and easy disposal, ideal for travel, gym sessions, menstrual cycles, postpartum recovery, or any situation where laundry isn't convenient. Made from mechanically produced bamboo linen, it's hygienic, lightweight, and packs flat for on-the-go needs.
Why choose single-use underwear?
JUA NUR offers hygienic, eco-luxe convenience for daily wear, travel, or special moments. Sterilized, airtight-packed in recyclable packaging, they’re perfect for on-the-go freshness, fitting easily in your handbag for days of need—more comfortable, elegant, and sustainable than traditional options.
Are there different styles or sizes available?
Yes, we offer our styles in sizes XS to XL. Our sizing chart includes measurements for waist and hips to ensure a perfect fit, with options for high-waisted designs for added coverage—all crafted from soft, mechanically processed bamboo linen.
How is the single-use underwear packaged?
Each pair of our bamboo linen underwear is individually packaged and sealed in eco-friendly, recyclable materials to maintain hygiene, prevent contamination, and ensure freshness until use. This compact packaging is perfect for travel or storage, reducing waste while keeping the product protected.
Is the underwear sterilized, and what method do you use?
Yes, every pair is sterilized using electron beam irradiation, a safe and effective process that eliminates microorganisms without chemicals or residues. This ensures the underwear is hygienic right out of the package, ideal for sensitive uses like postpartum recovery or medical needs.
What is electron beam irradiation, and is it safe for sterilizing underwear?
Electron beam irradiation is a radiation-based sterilization technique that uses high-energy electron beams to destroy bacteria, viruses, and other pathogens on the fabric surface.
It is one of the safest methods available, as it leaves no lingering radiation, harmful residues, or chemical byproducts, making it environmentally friendly and suitable for textiles like clothing or personal protective equipment.
The process is FDA-approved for similar applications and does not affect the fabric's softness, breathability, or biodegradability.
Why do you use electron beam irradiation for sterilization?
We choose electron beam irradiation because it's a clean, solvent-free method that effectively inactivates microorganisms at high efficiency, even at lower doses, while preserving the natural properties of our bamboo linen.
Unlike chemical sterilization, it aligns with our sustainability goals by avoiding pollutants and ensuring the product remains safe for skin contact and eco-friendly disposal.
How does the fit feel—does it stretch or ride up?
Our bamboo linen blend offers gentle stretch for a snug yet flexible fit that moves with you.
Health Related Questions
Is bamboo underwear comfortable for sensitive skin or during menstruation?
Yes, bamboo linen is hypoallergenic, antibacterial, and ultra-soft due to its mechanical, chemical-free production, reducing irritation, odors, and chafing. Many women find it gentler than cotton during periods, with seamless designs that prevent bunching or discomfort.
Can I wear bamboo underwear postpartum or during recovery?
Yes, its soft, stretchy bamboo linen material is gentle on sensitive areas, and the single-use aspect ensures hygiene without laundry hassles. Many new moms appreciate the absorbency for light bleeding and the eco-friendly, chemical-free disposal.
Is bamboo underwear breathable enough for hot weather or workouts?
Definitely—bamboo linen regulates temperature and wicks away moisture faster than cotton, keeping you cool and dry. Its mechanical production preserves the fiber's natural breathability, making it a favorite for workouts, or humid climates while reducing the risk of yeast infections or discomfort.
How absorbent is bamboo underwear for moisture or light leaks?
Bamboo linen is naturally moisture-wicking and absorbs up to 3-4 times its weight in water, making it excellent for sweat, light discharge, or spotting. For heavier flows, pair it with our reusable bamboo pads, but it's not a replacement for period products.
Does bamboo underwear provide good odor control?
Bamboo linen's natural antimicrobial properties inhibit bacteria growth, keeping odors at bay even during active days or warmer weather. The absence of chemical treatments ensures pure, effective freshness without synthetic additives.
Miscellaneous Questions
What is your shipping policy?
We offer fast, reliable shipping in Hong Kong. Standard domestic shipping is free on orders over HK$500 and takes 1-2 business days after order processing. All orders are processed within 1-2 business days. Read more.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number and link. You can also log into your account on our site to view real-time updates or contact customer support for assistance.
Do you ship internationally?
We ship to select countries outside of Hong Kong. International shipping rates and times vary by destination (typically 7-14 business days). Customs fees may apply and are the responsibility of the customer. Keep an eye out on our Instagram page or sign up to be the first to know when we start shipping in your country!
What is your return and exchange policy?
Due to the hygienic nature of our sterilized, airtight-packaged underwear, we do not accept returns or exchanges for opened or used products. Unopened, sealed boxes in original condition may be returned within 14 days of delivery for a refund (excluding shipping fees). Read more.
When will the next collection launch?
Pre-orders for our next collection launch (Fall/Winter) will be ready for order in Q4 2025. Keep an eye on our socials or subscribe to the newsletter to stay in the know.
How do I join the #JUANUR movement?
Share your JUA NUR experience (e.g., unboxing your limited edition box) on social media with #JUANUR for a chance to win a 7-Pack in the size and color of your choice! Follow us on Instagram and other socials for inspiration, color updates, and eco-luxe tips.